To remain healthy, one needs to look after their health. Since technology has prevailed almost every aspect of life, then why should this be left out. Today we have fitness trackers that let us keep track of our heart rate, sleep quality, the number of calories burned and many other diseases. Owning one of these Fitbit devices can really make it easy for you to keep a track of your health. Whoever owned a Fitbit device, might have come across one or the other problems that we have listed below.

Like any other device many FitBit users from all around the World are having plenty of problems with their FitBit trackers. In this tutorial we are going to explain and try to fix very common issue FitBit users are facing, which is Syncing Issue with the FitBit tracker. Hope this tutorial will help you fixing the Syncing problem if you are facing it too on your tracker. 

So lets get you started.

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Syncing issues

Since Fitbit trackers sync using a Bluetooth, and this technology can become unreliable at times. Therefore, there is always a chance that one comes across such a problem. In case you are facing this particular problem, you don’t have to worry. Below we have listed the potential solutions for this dilemma.


Ensure that the Fitbit app is properly installed on your phone and the Bluetooth is enabled. Another thing that you need to check is that you are trying to connect your Fitbit to an enabled Bluetooth device.

Make sure that you have enabled the Always Connected option in your Fitbit app. To enable this option, go to Fitbit app, tap on Account>Tracker and look for the Always Connected toggle. This is usually placed at the bottom of the screen. Tap on it.

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The All-Day Sync option of the Fitbit app should be enabled. If it is disabled, you should activate it by going to Fitbit>account>tracker>All-Day Sync toggle turned on.

In case your smartphone is running on Android 6.0 Marshmallow or later, you would have to first manually give the permission to the Fitbit app to look for the Bluetooth device. You can do this, by going to your phone’s Setting, from there to Apps or Application and lastly choose the Fitbit app. Then you select Permissions and turn on the toggle.

Besides this, it is important that the location service of your phone is turned on as this will make the Bluetooth device scanning efficient. To enable this feature, you should go the Settings of your phone, then select Privacy and Safety and lastly Location. Now toggle on the location feature.

Try force stopping your Fitbit app in order to get rid of this problem. To do so, you need to go to Setting, from there to Apps, your Fitbit app and finally Tap on Force Stop.

Sometimes the problem lies with the Bluetooth and not the app. We suggest that you turn your Bluetooth off and then turn it back on. To do this, head to Settings, from there to Bluetooth and toggle on or off.

Still, nothing works, restart your phone.

Even if restarting doesn’t help, we suggest you reinstall your app.

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