Apple is known for its quality products, iPhone being its flagship device is said to be the best mobile phone in the market in terms of performance, build and classy. No matter how hard Apple works to ensure that their device is without errors, it is not possible to give 100 percent guarantee. As it is with hardware things, there can always be some unexpected errors. iPhone is beyond doubt an outstanding phone, but it too suffers from issues and bugs time to time.
Recently, we have come across a problem that a number of users have complained about. They say that their phone screen doesn’t turn on and some even said that the screen has gone completely black. They are unable to wake up their phone regardless the number of times they press the power button. This is a serious problem, but the good news is that we have a solution for it. Below we have listed the potential solutions for this particular problem.
You may also read: Installing iOS 11 Beta 4 without a Developers Account and PC
5 ways to Fix the Screen Won’t Turn On problem
Put your phone on Charging
This has happened to us once. Our iPhone screen went completely black and we thought something has gone wrong with the phone. But luckily it was just that the battery of the phone was completely drained. So, all I had to do to get the phone back in the working condition was to plug in the charger.
You should give it a shot too if your screen has gone completely black. Connect your charger, wait for a couple of seconds and see if the Apple’s logo appear on the screen. If it does it means that the battery of your phone was drained, however, if you don’t see anything, double check the charging or adaptor.
Perform Hard Reset
There is a possibility that something has gone wrong with the software. This can be the reason that your phone is not responding to inputs. This problem can be resolved by performing a hard reset.
To perform a Hard reset of iPhone, you need to press and hold the Home button along with the Sleep/Wake button for about 10 seconds. Once you see the Apple Logo on the screen, let go of the button. If you have iPhone 7, you can perform a hard reset by pressing and holding by Home buttons and volume down key for about 10 seconds. Hopefully doing a hard reset will resolve your problem.
Check if Display is Working
There is a possibility that your phone is working fine, but something has gone wrong with the display. Connect your phone to your computer and open iTunes, if iTunes is able to detect the device it means the phone is working fine. This leaves us to the other possibility that the problem lies with the display screen. It probably a hardware issue, so you need to make a backup of your data and then take it to Apple.
Restore your iPhone
If you see the Connect to iTunes message on your screen, it means that the OS of your phone has been damaged. You don’t have to worry as restoring your phone is very simple. All you have to do is connect it to your PC, open iTunes and wait till iTunes confirm that your device has been detected in the Recovery mode. You will be given asked to restore or update your iPhone to fix the issue, click on Restore button. iTunes will download the latest iOS version on your phone and it will wipe clean everything on it as well.
iPhone is still facing the same problem
Despite trying out the above-mentioned troubleshooting steps, the problem is still intact. We suggest you take your phone to Apple Store as the problem is too complex to fix on your own. Take your phone to Apple Store, they for sure would know what is the problem and how to eradicate it. They might charge you for fixing the problem, but that is going to be nothing as compared to getting a brand-new iPhone.
You may also read: How to delete auto-downloaded and auto-saved e-mail attachments from Mac