HTC is an excellent mobile manufacturer, but it seems that the company was stumbling for the past few years. However, they did manage to get back in the competition because of their latest flagships. These mobiles offer solid battery life, unique features, attractive design, impressive camera, and top of the line specifications.

Also, to add an extra layer of security, most of the new HTC flagships come with water and dust resistance facility. All the above-mentioned features and much more are incorporated in HTC U11. If you are looking for a smartphone that has everything to offer, we suggest you get your hands on this amazing piece of technology.

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There is no doubt that HTC U11 is an outstanding phone, but like any other smartphone, U11 also has problems. There are a number of issues that are being repeatedly reported by users. In this article, we are going to discuss and try to solve a common issues which HTC U11 users are facing and that is the device being not recognized on Windows 10. So let’s talk about it. 

Phone not recognized on Windows 10

There are a number of users that complain that when they connect their HTC U11 to their computer running Windows 10, the phone is not recognized. If the internal storage of the phone is not recognized by the computer, it is not possible for you to transfer files and other data to your smartphone. The phone is not even recognized by the HTC Sync Manager.

Potential Solutions

  • First thing first, you need to check if the USB drivers of your phone are properly installed on your computer. Also, ensure that they are working correctly, the data cable of your phone should not be faulty. There are certain checklists for HTC mobile phone that are imperative for proper connection. You can get this list from HTC website, check if everything is checked while you are trying to connect your phone.
  • Although the first step has been effective for a number of people, there are some who still face the issues. For those people. They should check the USB port of the computer in which they are plugging the device. People are facing an issue when they are trying to plug their device into USB 3.0 port. If you have USB 2.0 port, you should try that one.
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